Careers at Peter Warren
Warranty Clerk/ Service Advisor | Bathurst Toyota

Location:
Bathurst  
Employment Type:
FP - Full-Time Permanent  
Department:
Bathurst Toyota Service

PWA Regional Automotive is part of The Peter Warren Group, one of Australia’s largest multi-franchise motor dealer groups. With over 1,800 employees throughout NSW and QLD, we are very focused on growing and developing a career path for all our employees.

 

The role will involve the following:

 ·         Assisting the Warranty Manager with the day to day running of the Dealerships warranty departments.

·         Compiling and completing warranty claims following guidelines set by the manufacturer.

·         Keeping up to date with the manufacturer’s Warranty requirements and ensuring this information is passed onto other staff members.

·         Maintain warranty storage of return parts and return parts requested by the manufacturer.

·         Costing and closure of Warranty r/o’s.

·         Assisting the Service Department in day to day running on occasions.

·         Review completed repair order

·         Process customer payments

·         Ensure all daily transaction paperwork is completed including repair orders

·         Generate and monitor the daily run sheets

·         Develop and maintain effective customer relationships including delivering on promises

·         Quote up repair jobs and liaise with customer

·         Arrange and own the service loan vehicle process for customers

·         Coordinate service bookings

·         Ensure the service centre & parts display areas are presentable at all times

 

The successful candidate will need the following:

 

·         Experience in a similar role

·         Knowledge of the auto industry and the aftersales workshop environment

·         Experience in a fast paced, customer service and sales environment

·         Proven ability to build rapport and foster successful relationships.

 ·         Current drivers license.


 

If you think this role is right for you, please apply today by taking the time to complete our online application.