Careers at Peter Warren
Parts Interpreter | Mercedes-Benz North Shore Artarmon

North Shore  
Employment Type:
FP - Full-Time Permanent  
Artarmon Parts



North Shore Automotive is part of the Peter Warren Group, one of Australia’s largest multi-franchise motor dealer groups. With over 1,700 employees throughout NSW and QLD, we are very focused on growing and developing a career path for all our employees.


The role will involve the following:

  • Liaise with customers to assist with parts enquiries
  • Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
  • Use of online Manufacturer’s portal to locate and source parts.
  • Processing of Customer orders and/or quotes through the DMS system (Pentana)
  • Assist with stock checking and order processing
  • Working as part of a team to provide & maintain a high level standard of customer service

The successful candidate will need the following:


·         Experience working in a customer service environment, preferably in the automotive industry

·         Ability to work unsupervised.

·         Exceptional interpersonal and customer service skills

·         Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook

·         Ability to work well under pressure


Hours of work are Monday to Friday 8:00am-4.00pm. With overtime available if suited.

Candidates with Previous Parts experience within an Automotive Brand will be highly regarded.

Current DMS provider is Pentana and candidates exposed to this system would also be highly regarded.

An attractive base salary with a realistic and transparent performance based commission is on offer to the successful candidate.

If you think this role is right for you, please apply today!